For a quote, we offer the option of visiting your home for a face to face meeting, or if you wish, you can arrange a video survey at a time that suits you, in order to receive your cost estimate.
Once you've selected us, you'll be assigned with your dedicated move manager who will discuss your options and together you can build a customised plan to best suit your relocation needs. This will include insurance requirements, storage needs as well as anything else you might require.
As the move approaches, your move manager will go through every detail of the job with you, from packing advice, delivery estimates and customs regulations that you will need to take into consideration. They will guide and support you every step of the way.
On the day of your move we will arrive at your property where we will export wrap and pack your effects, load them into your selected size of container before transferring them to the port where they will be kept until the scheduled transportation date.
When transporting your items by sea we use secure steel containers which come in two universal sizes of 20ft or 40ft, however, you have the option of choosing your preferred method from the following, depending on your budget:
- Full container load - uses the whole of a container and gives you the security that your items have been packed and sealed within the UK.
- Loose groupage - allocates you a space within a container which is shared with other Restore Harrow Green customers moving to the same location. All your items are individually catalogued and labelled for tracking at any point during the move. This is a cost effective shipping solution for small to medium sized requirements.
- Cased groupage - your items are placed within a timber case which is then shipped with other grouped consignments. This is another cost effective option with an added layer of security.
- Consolidated airfreight - the equivalent of part load consignments, this is ideal for smaller shipments, and provides a cost effective solution. This method is preferred when you don’t have a lot of belongings to transport or are taking your most essential effects to your new home. This method can accommodate up to 500 lbs worth of items and has a quicker transit time of 10 -14 days.
The average time for your consignment to arrive in South Africa will range from 6-7 weeks depending on the method you choose.
Once your items arrive our local agent will help you navigate Customs clearance and our network of trusted and vetted local partners will help you complete your relocation by delivering and unpacking your effects on your agreed date.
South African Customs require the shipper be present when their goods arrive for clearance. Customers transporting pets will require proof of a list of vaccinations and the pets might have to undergo a period in quarantine depending on the country of origin.
Your move manager will be able to advise you and answer your questions on customs restrictions. For more details see our FIDI regulations page.
If you require assistance finding a new home, school or other issues relating to your move, we can help make your transition even easier with our destination or Relocation management services.